Privacy Policy

1. Information We Collect
Eram Soft (“Company”, “we”, “us”, or “our”) collects information through direct interactions and automated technologies when you engage with our website and services.
Personal Information

• Name and contact details (email, phone number)
• Company name and job title
• Billing and payment information
• Communication records and project correspondence

Automatically Collected Information

• IP address and browser type
• Device and operating system details
• Pages visited and interaction data
• Referring URLs and traffic sources

2. Use of Information
We use collected information to:

• Deliver, maintain, and improve our services
• Communicate regarding projects, updates, and support
• Process payments and manage billing operations
• Provide relevant communications where consent is given
• Comply with legal obligations and enforce agreements
• Analyze usage patterns to improve system performance and user experience

3. Data Sharing and Third Parties
We do not sell personal data. Information may be shared only in the following cases:

• Service Providers: Trusted third parties supporting hosting, analytics, and payment processing
• Legal Compliance: When required by applicable laws or legal processes
• Business Transfers: In the event of a merger, acquisition, or asset transfer
• With Consent: When explicitly authorized by the user

4. Data Security
We implement industry-standard security controls to protect information, including:

• Encryption for data in transit (SSL/TLS)
• Secure storage for sensitive data
• Regular security assessments and audits
• Access control mechanisms and authentication protocols

While we apply strong safeguards, no system can guarantee absolute security. We continuously improve our practices to maintain a high level of protection.

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support functionality and analytics.

• Essential Cookies: Required for core functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Store user preferences

Users can manage cookie settings through their browser. Disabling certain cookies may affect functionality.

6. Your Rights
Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Request data portability
• Object to specific data processing activities
• Withdraw consent for communications

Requests can be submitted via the contact details below. We aim to respond within 30 days.

7. Data Retention
We retain personal data only as long as necessary to fulfill operational, legal, and contractual obligations.
Project-related data is typically retained for a minimum period following project completion, unless otherwise required by law.

8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If such data is identified, it will be removed promptly.

9. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via our website or direct communication channels.
Continued use of our services indicates acceptance of any updates.

Contact
For questions regarding this Privacy Policy or data practices, please contact:info@eramsoft.net